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One Way to Encourage Innovation

July 24th, 2009  |  Published in Journalism  |  6 Comments

Innovation. We’re told over and over (often by people who don’t actually do much more than talk, but that’s another story) that our industry needs it. So, you ask, how I can get me some of that innovation stuff? In my experience, there’s only so much that a single person (or a small group of people) can do inside a larger organization to develop new ideas and see them thrive. You need help, often from the very structures that new ideas might seem to be challenging.

So here’s an idea: reward innovation with concrete responses. Yesterday, J-Lab at American University announced the winners of its annual Knight-Batten Award for innovations in journalism, and my employer won the grand prize for a body of work that included Represent, an app that my colleague Andrei Scheinkman and I built along with Stephan Weitburg. The honor and attention from that award is really great, and a cash reward doesn’t hurt, either. But we didn’t build Represent with Knight-Batten in mind.

We built Represent because The Times gave us the incentive and motivation, via a company-wide technology challenge designed to solicit working prototypes or applications for nytimes.com. Winners get a cash bonus (always a good incentive to enter) but also the resources to see their ideas come to life on the site (or internally, since internal apps also qualify). The former is a very nice thing indeed, but the latter is more important in the long-term, since people like to see their work showcased. Our contest is open to all employees of the company, and can be built in pretty much anything, which means that technology itself is an enabler of progress, not a barrier.

The key here is that for a small investment, the Times got some of its employees to work on projects that they were personally interested in, on their own time. The winners and the company benefit from new ideas, and the prospect of winning helps bring more people into the process. Does your news organization do this? Why not?

Responses

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  1. Yuri Victor says:

    July 24th, 2009 at 12:14 pm (#)

    Working on a project this weekend for a Gannett innovation challenge.

  2. Jeremy Bowers says:

    July 24th, 2009 at 12:14 pm (#)

    I do my best work for work from home. Heck, I’m pretty sure that there are whole projects we’d never have launched if not for some late-night insomnia session that produced a prototype for something we’d never intended to build in the first place.

  3. Aron Pilhofer says:

    July 25th, 2009 at 7:57 am (#)

    Probably worth mentioning that other Tech Challenge winners include Times Wire, Article Skimmer, Widget Factory among others. Several more winners are in development. One or two even came from the newsroom (anyone is eligible to enter).

    The purpose here is to encourage people to stop kvetching and start coding. But more importantly, a program like this encourages promotes a culture that rewards technological creativity and individual initiative. That’s a significant (but critical) shift for an organization that has been doing things the same way for a very long time.

  4. Twitted by mafeteca says:

    July 27th, 2009 at 10:59 am (#)

    [...] This post was Twitted by mafeteca [...]

  5. michael says:

    July 27th, 2009 at 11:02 am (#)

    I’d like to ad that these Challenges have added quite a lot to the fun of working at NYT – especially to see some projects that didn’t necessarily win go on to fuel conversations in new directions.

    On occasion they also result in getting disparate groups talking to each other, and collaborating, that otherwise have little interaction.

  6. L'espresso | Oltreconfine » Blog Archive » Il successo del New York Times online di Federica Bianchi says:

    August 24th, 2009 at 11:32 am (#)

    [...] tutti i dipendenti della società. Basta avere un’idea per il sito, qualsiasi essa sia. Al vincitore (vedi blog), di volta in volta, un premio in contanti e la soddisfazione di ricevere le risorse per [...]

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